Terms

Who we are

This website is operated by Corban & Blair Pty Ltd (ABN: 86003832602).

Your agreement

Your use of this website means that you have agreed to the following terms of use. Please note we may change these terms of use at any time, without telling you. If we make a change, the next time you use this website will mean you agree to the amended terms of use.

Information and services

Corban & Blair updates the website regularly, however, Corban & Blair makes no representation as to the accuracy, currency or completeness of any information or services on the website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.

Orders & Payments

Placing an Order

  • Orders must be submitted in writing via email
  • 50% deposit is required as confirmation with an order, the balance is COD

Payment Terms

  • We accept payment via credit card, EFT (electronic funds transfer), and approved POs.
  • All prices are listed in AUD and exclude GST unless stated otherwise.

Minimum Order Quantities (MOQ)

MOQ varies by product and customisation method. Please contact us for details.

Customisation & Artwork

Artwork Requirements

  • All artwork must be supplied in EPS or Adobe Illustrator (AI) format with text converted to outlines.
  • If modifications are required, additional design fees may apply.

Approval Process

  • We provide a digital proof for approval before production.
  • Once approved, any changes may incur additional costs and affect turnaround time.

Reordering Custom Jobs

  • If you have previously ordered a debossed product and we have your block on file, the block charge will be waived.
  • Slight variations in colour or material texture may occur between production runs.

Production & Turnaround Times

Turnaround Time

  • Production time begins after artwork approval and 50% deposit is made.
  • Production time varies by product but typically ranges from 3 weeks for locally made and 8 – 10 weeks for offshore production.

Rush Orders

If you require urgent production, please contact us at (02) 9560 0122. Rush fees may apply.

Shipping & Delivery

Shipping Methods

We use a selection of trusted couriers for domestic and international deliveries.
Shipping costs are calculated based on order size, weight, and destination.

International Shipping

We ship internationally; however, customers are responsible for any customs duties, taxes, or import fees.

Delivery Delays

While we aim to meet estimated delivery dates, we are not responsible for courier delays.

Damaged or Lost Goods

If your order is lost or damaged in transit, please contact us immediately so we can assist in resolving the issue.

Using Your Own Courier

If you prefer to use your own courier, please notify us at the time of order placement.

Returns and Refunds

Customised Products

Due to the nature of custom branding, we do not accept returns or refunds unless the product is defective or the branding differs from the approved proof.

Defective or Incorrect Orders

If you receive a faulty or incorrect item, please notify us within 7 days of delivery. We will assess the issue.

Cancellations & Changes

Orders cannot be cancelled or changed once production has started.

Intellectual Property

Any artwork, designs, or branding provided by the customer remains the customer’s intellectual property.

Corban & Blair reserves the right to use images of custom-branded products for promotional purposes unless otherwise requested in writing.

Unless otherwise indicated, Corban & Blair owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners.

All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Corban & Blair. Except for viewing the content for your own personal non-commercial use, Corban & Blair does not grant you any rights to use the Website or content for any other purpose unless it expressly consents in writing.

Use of website

You must not:

  • Access or attempt to access any part of the Website which is not designated for access by your password (where applicable);
  • By any means copy, reproduce, republish, adapt, upload, link, post, frame, translate, transmit or distribute any part of the Website or any Content contained on the Website;
  • Use the Website or any Content in any way that is unlawful, illegal or breaches the rights of Corban & Blair or any third party;
  • Post, or transmit to the Website any abusive, obscene, threatening, defamatory, illegal or otherwise inappropriate material;
  • Do anything that imposes an unreasonable or disproportionately large load on the Website, or interferes or disrupts the Website or any network or other website connected to the Website;
  • Breach the security of the Website, test or scan the vulnerability of the Website, or make any unauthorised modifications to the Website;
  • Interfere with any other persons use or enjoyment of the Website;
  • Use any robot, spider, scraping device, deep link, or any other automatic tool or algorithm, or any manual process that performs the same function, to copy or use any content or any part of the content on the Website, or to reproduce or separately store or use such content;
  • Post or transmit any materials to the Website which breaches any laws relating to a person’s right to privacy or the export of personal data;
  • Post or transmit any materials to the Website which is incorrect or misleading;
  • Use the Website in any way that otherwise breaches these terms

Third-party links

This website may contain links to other websites which we do not control, so we’re not responsible for the content of those websites. Although we would typically approve of the content contained in those links, we do not endorse, provide any warranty or take any responsibility for any aspect of those websites or their content. Those links are provided for convenience only and may not remain current and you use them entirely at your own risk.

Email communication

When you make an enquiry via the Corban & Blair website or sign up for our newsletters we will subscribe you to the Corban & Blair mailing list. This keeps you up to date with new products and promotions. You can unsubscribe at any time.

Indemnity

We rely on you to comply with these terms of use, so if we suffer loss or damage or incur any costs because you breach these terms, you agree to indemnify us for those losses, damages and costs. You also indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of your use of the website.

You should seek independent advice before acting on any material or information contained in this website of any link to a third party web site and you must not provide any warranties to third parties in relation to the contents or performance of the website.

Limitation of liability

Corban & Blair does not warrant or guarantee:

  • The accuracy or completeness of any information available on the website;
  • that access to the website will be uninterrupted or error free;
  • that any defects will be corrected immediately; or
  • that the website will be free from viruses or other contamination.
  • except where prohibited by law, Corban & Blair will not be liable to you for any loss, damage, liabilities or claims and expenses that you may suffer due to use of the website, including use of any information on it. You use the internet and the website at your own risk.

Applicable law

These terms of use are governed by New South Wales law and if there’s a dispute concerning these terms of use, the courts in New South Wales will determine the outcome.

Contact us

If you have any questions relating to these terms of use, please contact us by emailing info@corbanblair.com.au